Frequently Asked Questions

Please reach us at madebymetzmi@gmail.com if you cannot find an answer to your question.

How do I place an order?

Since all of our items are custom made, it is best to reach out directly to get orders processed as quickly as possible!

(248)210-8364 Call or Text!
Madebymetzmi@gmail.com

How will I get my items?

We offer local pickup in Imlay City, or Lapeer, Michigan!

Not local? Thats okay! Most of our items are available to be shipped directly to your door for a flat rate of $13!

What is your turnaround time?

Due to all of our items being hand crafted, our turnaround time is 2-3 weeks!

Return and Refund Policy

Due to all of our items being hand crafted, we require a Non-Refundable 50% deposit to cover the work and materials put in for your project.

If you receive your item and are unhappy for any reason, please contact us if you meet the following terms:

Due to our items being hand crafted, there may sometimes be slight imperfections, and no two items will be exactly the same. Please note this does not make it a damaged item.
Please contact us directly if you need assistance in a return or 50% refund.
(248) 210-8364 Call or Text - MadebyMetzmi@gmail.com